Business Support Assistant Vacancy-Job Ref: JKEGWFP/0801/202378

Business Support Assistant Vacancy-Job Ref: JKEGWFP/0801/202378
Cairo (Egypt)
JOB DESCRIPTION
The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
In emergencies, WFP gets food to where it is needed, saving the lives of victims of war, civil conflict, and natural disasters. After an emergency, WFP uses food to help communities rebuild their shattered lives. On average, WFP reaches more than 100 million people with food assistance in 88 countries each year. The organization has a global footprint, deep field presence, and local knowledge and relationships necessary to provide access to nutritious food and contribute to lasting solutions, especially in many of the world’s most remote and fragile areas.
Why Work at WFP?
SAVING & CHANGING LIVES ❤
Make a difference, and the world will notice.
We are driven by our mission to fight world hunger and feed people’s dreams of a brighter future.
GLOBAL COMMUNITY 🌍
Build bridges that unite people across the world.
Being part of a global, diverse, and multicultural community like WFP, will continuously expose you to new ideas and perspectives.
How we deliver our mission in a deep respect for personal and cultural differences and close collaboration between every member of our global team, will certainly enrich your experience and knowledge on so many levels.
UNLIMITED POSSIBILITIES 💡
Unlock possibilities you never thought you’d find.
WFP goes anywhere it is needed and does whatever it takes to get the job done.
LIFE-CHANGING EXPERIENCE ⭐
Reach beyond yourself and discover your true potential.
WFP offers the kind of life-changing experiences you’re unlikely to find in many other organizations.
Join us to make a difference.
Organizational Context
These jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). Job holders performing front office management functions typically report to the Deputy Directors or Head of Offices. In cases where these positions junior colleagues.support a specific business stream, the reporting line may be to the Head of Unit, Chief, or the designate.
At this level job holders are expected to take responsibility for completion of a range of business support activities requiring some interpretation of standard guidelines/practices. Job holders are able to recommend a course of action to staff at various levels and may allocate tasks to more
Job Purpose
To support all Operational Information Management and Performance Reporting (OIM & PR) activities and contribute to the establishment and presentation of standard operating picture of WFP programme portfolio and associated results that facilitate informed and timely decision-making at all levels throughout the organization.
Key Accountabilities (not all-inclusive)
1. Collate information for inclusion in reports, documents and correspondence, to support the development of corporate and office reports and the effective work of other staff.
2. Respond to standard queries and provide timely and accurate guidance related to OIM & PR.
3. Process and manage routine information management tasks in various functional areas, to draft and ensure timely development of reports, briefs, factsheets, etc.
4. Manage and maintain records and databases, to ensure all OIM products are up to date, organized, and readily available for staff.
5. Maintain relationships with a range of individuals through provision of business support to assist in information sharing and service delivery.
6. Proof-read reports, documentation, correspondence, etc., making changes in line with established guidelines where appropriate.
7. Contribute to improvement of OIM business procedures and processes.
8. Collect and perform basic analysis of data to contribute to quality information management.
Other Specific Job Requirements
9. Assess and propose creative initiatives for developing improved, streamlined, and harmonized OIM & PR products serving the various needs of all technical units.
10. Monitor efficiency of established OIM/reporting systems and cycles and propose improvements or use of innovative tools when needed.
11. Assist in the development and layout of programme factsheets and briefs for various donors and audiences.
Standard Minimum Qualifications
Education: A bachelor’s degree in journalism, public relations, arts or any other related functional area is required.
Experience: Five or more years of progressively responsible work experience in reporting, communications or Humanitarian Affairs issues including Humanitarian Coordination, Information Management is an asset.
Knowledge & Skills:
Knowledge of specialised common business practices and methods, gained through relevant technical trainings and experience.
Ability to develop and maintain relationships with a range of individuals in order to provide high quality support service.
Ability to carry out basic data analysis and independently rectify problems requiring attention.
Good communication skills required to give and receive information and work with a variety of individuals.
Ability to maintain confidentiality.
Ability to work under pressure with minimum supervision.
Attention to detail and ability to organize.
Excellent computer skills – Word, Excel and Internet
Basic skills in graphic design.
Language: Fluency in both oral and written English & Arabic.
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